Return Policy

If you are not satisfied with your order, you may return your order to Consolidated Parts within 30 days of receipt of your order for a refund (less any restocking fees). For non-stock factory ordered lighting, items must be returned within 20 days of receipt of your order.  Parts that may not be returned include:

  • Orders labeled as non-cancellable / non-returnable
  • Equipment that has been damaged
  • Equipment that was sold new and was used by the purchaser
  • Custom work e.g. products that have been customized based on your specifications

(Custom work is defined as any work we do for you based on your particular specifications, where work was performed to change a product based on those specifications.)

A return authorization must be obtained from Consolidated Parts within 30 days of receipt of your order by contacting Sales.

Our team will review your request, and send the RMA Acknowledgement with shipping instructions to you. This RMA Acknowledgment is an authorization to return material and does not guarantee a credit will be issued.  Please only return items listed on this Return Authorization Form.  The product must be returned within 30 calendar days from the date of approval. This return authorization is no longer valid after 30 calendar days from the day of issuance. Material must be returned in original packaging and new condition.  Please print this Return Authorization Form and attach it to your return.  Please place the RMA number on all shipping materials including the Bill of Lading and shipping labels.  A restocking charge may be applied depending on the material being returned. The restocking percentage is subject to change.